In its early days, IT infrastructure virtualization was introduced in a piecemeal fashion as organizations ran proof of concepts and deployed discrete virtualization solutions. Over time, virtualization became an accepted and pervasive element of enterprise IT environments – both on-premises and in the cloud.

 

Process automation is on a similar path, with automation moving from siloed point solutions to becoming an end-to-end “layer” that sits above all of an organization’s applications and cloud services and manages the processes that flow across them.

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